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AFI OPS

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AI Engineering

AI systems built for production, not for demos.

We design and ship LLM applications, RAG pipelines, ML platforms, and predictive systems — with the engineering rigour your business actually needs.

What We Build

Four practice areas

Specialists in each layer of the AI stack — from raw data to deployed model to business outcome.

Generative AI & LLM Engineering

Design and deploy LLM-powered applications — RAG pipelines, AI agents, function-calling workflows, and multi-modal systems. We handle prompt engineering, context management, cost optimisation, and production hardening.

LLM APIsAgentsPrompt EngineeringMulti-modal

RAG & Knowledge Systems

Build retrieval-augmented generation systems that make your private data queryable. Vector search, hybrid retrieval, chunking strategies, and re-ranking — tuned for accuracy and latency in production.

Vector SearchHybrid RetrievalKnowledge GraphsEmbeddings

ML Platform & AI Governance

Stand up the infrastructure teams need to move fast without breaking models in production. Feature stores, experiment tracking, model registries, CI/CD for ML, drift monitoring, and bias/compliance guardrails.

MLOpsFeature StoresModel RegistryDrift Monitoring

Predictive ML & Recommendations

Structured ML pipelines for forecasting, anomaly detection, churn prediction, and recommendation engines. End-to-end delivery: data prep, training, evaluation, deployment, and scheduled retraining.

ForecastingAnomaly DetectionRecommendationsRetraining

Case Studies

Work that shipped

Selected projects from our AI practice — real results, anonymised clients.

Client

Romanian on-demand delivery platform

Scope

Real-time demand forecasting

Replaced manual courier dispatch logic with an ML pipeline forecasting demand by zone and hour. Reduced late deliveries by 23% and cut idle courier time during off-peak windows.

ForecastingReal-time MLOperations

Client

Global music rights & metadata company

Scope

LLM-assisted rights classification

Deployed a retrieval-augmented system over 40M+ rights records. Legal operations team cut manual classification time from days to hours; accuracy exceeded the prior rule-based system by 18 percentage points.

RAGLLMLegal Tech

Client

Enterprise IT service management platform

Scope

AI-driven ticket triage & routing

Integrated an LLM layer into the existing ITSM workflow to classify, enrich, and auto-route incoming tickets. First-contact resolution rate improved by 31%; L1 volume dropped 40%.

LLMWorkflow AutomationITSM

How We Engage

Three ways to work with us

From a two-week diagnostic to a fully embedded team — structured around where you are.

Productised

2 weeks · Fixed price

AI Readiness Assessment

A structured audit of your data, infrastructure, and use-case pipeline. Delivered as a prioritised roadmap with cost and effort estimates for your top 3 AI initiatives.

6–16 weeks

Project Delivery

Fixed-scope delivery of a defined AI system — RAG pipeline, ML model, LLM integration, or MLOps platform. Clear milestones, weekly check-ins, handover with documentation.

Ongoing

Embedded Engineering

Senior AI engineers embedded in your team. Ideal for organisations with an existing ML programme that needs specialist depth in LLMs, MLOps, or data infrastructure.

Our Standards

What we don't do

We work with companies that are serious about shipping AI. That means being direct about the patterns we avoid.

Off-the-shelf AI wrappers dressed up as strategy

Proof-of-concepts that never reach production

Vendor lock-in hidden behind abstraction layers

AI for its own sake — every system we build has a measurable business outcome

Ready to talk about your AI initiative?

Start with a 30-minute call. No pitch deck — just a direct conversation about your use case and whether we're the right fit.