Privacy Policy

1. Who we are (Controller)

AFI OPS Technologies SRL ("AFI OPS", "we", "us") is the data controller for the processing of your personal data through this Site.

2. What personal data we collect

Depending on how you interact with the Site, we may collect:

• (a) Contact data: name, email address, phone number (if provided), company name, and any other information you include in your message.
• (b) Technical data: IP address, device type, browser type, operating system, referral URL, and technical logs.
• (c) Usage data: pages viewed and interactions (only if you enable analytics).
• (d) Cookies: see Section 6.

3. Why we process personal data and legal bases (GDPR Art. 6)

We process personal data for the following purposes:

• (a) Responding to inquiries and communicating with you.
  Legal basis: legitimate interests (Art. 6(1)(f)) and/or taking steps at your request before entering into a contract.
• (b) Operating, securing, and improving the Site (e.g., logging, troubleshooting, security audits).
  Legal basis: legitimate interests (Art. 6(1)(f)).
• (c) Analytics (optional - only if enabled).
  Legal basis: consent (Art. 6(1)(a)).
• (d) Compliance with legal obligations (e.g., responding to lawful requests).
  Legal basis: legal obligation (Art. 6(1)(c)).

4. Who we share data with (Recipients/Processors)

We may share personal data with:

• (a) Hosting and infrastructure providers (to run the Site).
• (b) Email and communication tools (to respond to inquiries).
• (c) CRM / customer management tools (if used to manage inquiries).
• (d) Analytics providers (only if enabled, and typically only after consent).

We require processors to process data under our instructions and implement appropriate safeguards.

5. International transfers

If we use providers located outside the European Economic Area (EEA) or that process data globally, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to project your data.

6. Cookies

We may use:

• (a) Strictly necessary cookies (required for basic Site operation).
• (b) Analytics cookies (optional, used to measure Site usage).

Analytics cookies are set only after you provide consent through our cookie consent banner.

7. Data retention

We keep personal data only for as long as needed:

• (a) Contact inquiries: typically up to 36 months after the last interaction.
• (b) Server logs: typically 90 days for security and troubleshooting.
• (c) Analytics data: as configured in the analytics tool (typically 26 months).

8. Your rights (EEA/UK - GDPR)

Where applicable, you have the right to:

• access your personal data;
• rectify inaccurate data;
• erase data ("right to be forgotten");
• restrict processing;
• data portability;
• object to processing based on legitimate interests;
• withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at contact@afiops.com.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

10. Complaints

If you are in the EEA/UK, you have the right to lodge a complaint with your supervisory authority (e.g., ANSPDCP in Romania).

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date indicates when changes were last made.

12. Contact

For questions about this Privacy Policy or our data practices, contact us at contact@afiops.com.