JG Pest Control

Key Features

• Developed mobile apps for field technicians to manage schedules, access job details, and update job statuses in real-time.

• Built an internal office app for staff to handle customer inquiries, schedule appointments, and manage billing and invoicing.

• Implemented a route optimization app to minimize travel time and maximize technician productivity.

• Integrated a Google Ads management application to optimize ad spend and boost campaign performance.

• Designed and deployed scalable infrastructure on Azure using Terraform.

• Set up a CI/CD pipeline with GitHub Actions and Helm for automated deployments.

• Dockerized applications to ensure consistency across dev, staging, and production.

• Deployed Kubernetes for auto-scaling and efficient resource management.

• Deployed Prometheus and Grafana for real-time monitoring and visualization.

Results

• Improved service efficiency by 70% through real-time job updates and reduced communication delays.

• Reduced missed appointments by 70% with automatic schedule sync and notifications.

• Shortened customer inquiry resolution time by 60%.

• Streamlined billing and invoicing, reducing manual errors by 50%.

• Achieved 99.9% uptime with scalable resources to support peak workloads.

• Optimized campaigns, resulting in a 25% reduction in ad spend waste and 40% higher lead conversion.

• Standardized deployments, cutting provisioning time from days to minutes.

• Route optimization reduced field technician travel time, lowering fuel consumption and contributing to operational cost savings.

• Gained real-time visibility into system performance, enabling proactive issue resolution and reducing downtime by 60%.